At Noorvella Candles, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Securely processed through trusted third-party gateways (we do not store card/UPI details).

  • Order Details: Products purchased, order history, preferences.

  • Technical Data: IP address, browser type, device details, and cookies for a better shopping experience.

2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders efficiently.

  • Communicate with you about your purchases, shipping updates, and customer support.

  • Provide a personalized shopping experience.

  • Improve our website, products, and services.

  • Send promotional offers, newsletters, or discounts (only if you opt-in).

3. Data Security

We use SSL encryption, firewalls, and secure payment gateways to protect your data. Your personal and payment information is kept confidential and will never be sold, rented, or shared with unauthorized parties.

4. Sharing of Information

We may share information only with:

  • Trusted service providers (shipping partners, payment processors) to complete your order.

  • Legal authorities if required by law or to prevent fraud.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and cart items.

  • Analyze site traffic and improve user experience.

  • Show you relevant ads and promotions.

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access and update your personal data.

  • Request deletion of your information.

  • Opt-out of marketing communications anytime.

7. Policy Updates

We may update this Privacy Policy from time to time. The revised version will always be available on this page with the updated date.

8. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, feel free to contact us:

Email: noorvellacandles@gmail.com
Phone: +91 70539 61417

This Privacy Policy ensures that your shopping experience with Noorvella Candles is safe, secure, and enjoyable.